For about the last three years various Internet-based Pied Pipers have been preaching, Tweeting, and Facebooking that the key to online business success is customer delight and caring. Really? That’s all it takes? What happened to product? You can give me the world’s biggest warm and fuzzy hug for hours a day, making me feel [...]
In the interest of transparency, here is a link to the response blog post published by Scott Bourne following yesterday’s exchange of ideas regarding discount wedding photographers. I love Scott for his dedication to not only his craft but for giving so much back to the community. Plus his avian photography is without peer. Scott [...]
